7g77 Privacy Policy — How We Protect Your Personal Data

01 Introduction

This Privacy Policy applies to all users of the 7g77 platform, accessible at 7g77.io, including the 7g77 mobile app and any related services. It explains what personal data we collect from you, how we use it, who we may share it with, and what rights you have regarding your own information.

7g77 takes privacy seriously. We understand that players in Bangladesh trust us with sensitive information — including their real names, mobile numbers, and payment details — and we treat that trust as a responsibility. This policy is written to be clear and readable, not to hide anything in complicated language.

By registering an account on 7g77 or continuing to use the platform after this policy has been updated, you confirm that you have read and understood how your data is handled. If you do not agree with any part of this policy, please stop using the platform and contact support to close your account.

02 Data We Collect

7g77 collects personal data in two ways: information you provide directly when using the platform, and information collected automatically as you interact with it.

Information you provide directly:

• Full name as it appears on your national ID or passport.
• Date of birth, used to verify that you meet the minimum age requirement of 18.
• Mobile phone number, which must be registered in your name and linked to your bKash, Nagad, or Rocket account.
• Email address used during registration.
• Identity documents submitted during verification, such as a copy of your NID or a selfie.
• Any information you provide when contacting 7g77 support, including chat transcripts and submitted forms.

Information collected automatically:

• Device information, including device type, operating system, and browser version.
• IP address and approximate location data derived from it.
• Session data, including login times, pages visited, and time spent on the platform.
• Game activity data, including bets placed, games played, and outcomes.
• Cookie and tracking data as described in Section 5.

03 How We Use Your Data

7g77 uses the data we collect for specific, legitimate purposes. We do not use your data for anything beyond what is described here without first obtaining your consent.

• Account management: Your registration data is used to create and maintain your 7g77 account, verify your identity, and ensure only you can access your account.
• Transaction processing: Your mobile number and payment data are used to process deposits and withdrawals via bKash, Nagad, and Rocket.
• Security and fraud prevention: Device data, IP addresses, and login patterns are monitored to detect suspicious activity, prevent unauthorised access, and protect the integrity of the platform.
• Responsible gaming: Your game activity data is used to power responsible gaming tools, including deposit limits, session reminders, and self-exclusion features.
• Customer support: When you contact 7g77 support, your account data and the details of your query are used to resolve your issue efficiently.
• Platform improvement: Aggregated, anonymised usage data helps us understand how players use 7g77 and where we can improve the experience.
• Marketing communications: If you have opted in, we may send you information about promotions, new games, and special offers. You can opt out at any time.
• Legal compliance: In some cases, we are required by law to collect, retain, or share certain data with regulatory or law enforcement authorities.

04 Payment Data

7g77 processes payments through bKash, Nagad, and Rocket. When you make a deposit or request a withdrawal, the transaction is handled directly by the relevant payment provider. 7g77 does not store your full mobile wallet credentials or PIN on our servers.

What 7g77 does retain is a record of the transaction — including the amount, date, time, and the last few digits of the mobile number used — for account history and dispute resolution purposes. This transaction record is stored securely and is only accessible to authorised 7g77 staff.

All payment transactions on 7g77 must be made using a mobile wallet registered in your own name. Third-party payments are not permitted, and any account found to be using another person's payment method will be suspended pending investigation.

05 Cookies and Tracking

7g77 uses cookies and similar tracking technologies to make the platform work properly and to understand how it is being used. A cookie is a small text file stored on your device when you visit a website. It allows the site to remember certain information about your visit.

The types of cookies 7g77 uses:

• Essential cookies: These are required for the platform to function. They keep you logged in during your session and ensure the platform loads correctly. You cannot opt out of essential cookies without stopping use of the platform.
• Analytics cookies: These help us understand how players navigate the platform — which pages are visited most, where players drop off, and how long sessions last. This data is aggregated and anonymised.
• Preference cookies: These remember your settings, such as your preferred language or display options, so you don't have to reset them every visit.
• Security cookies: These help detect and prevent fraudulent activity, including bot traffic and account takeover attempts.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the 7g77 platform.

06 Data Sharing

7g77 does not sell your personal data. We do not share your information with third parties for their own marketing purposes. However, there are specific circumstances where your data may be shared with trusted third parties in order to operate the platform:

• Payment processors: bKash, Nagad, and Rocket receive the transaction data necessary to process your deposits and withdrawals.
• Identity verification providers: When account verification is required, your submitted documents may be processed by a third-party verification service. These providers are bound by strict confidentiality agreements.
• IT and hosting providers: The infrastructure that runs 7g77 is managed by third-party providers. These providers have access to server data but are contractually prohibited from using it for any purpose other than maintaining the platform.
• Regulatory and law enforcement authorities: If required by law, or in response to a valid legal request, 7g77 may disclose your data to relevant authorities. We will notify you of such requests where legally permitted to do so.

07 Data Security

7g77 implements industry-standard security measures to protect your personal data from unauthorised access, loss, or misuse. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the 7g77 platform.
• Encrypted storage of sensitive account data on secured servers.
• Access controls that limit which 7g77 staff can view personal data, based on their role and need.
• Regular security audits and vulnerability assessments of the platform infrastructure.
• Two-factor authentication options available to players who want an additional layer of account security.

While 7g77 takes every reasonable precaution to protect your data, no system is completely immune to security risks. In the event of a data breach that affects your personal information, 7g77 will notify affected users as quickly as possible and take immediate steps to contain and address the breach.

You also play a role in keeping your account secure. Use a strong, unique password for your 7g77 account, do not share your login credentials with anyone, and contact support immediately if you suspect your account has been compromised.

08 Data Retention

7g77 retains your personal data for as long as your account is active. After your account is closed, we retain certain data for a defined period as required by applicable regulations and for legitimate business purposes such as dispute resolution and fraud prevention.

• Account registration data is retained for up to 5 years after account closure.
• Transaction records are retained for up to 7 years in line with standard financial record-keeping requirements.
• Support interaction records are retained for up to 3 years after the interaction.
• Game activity logs are retained for up to 2 years after account closure.

Once the applicable retention period expires, your data is securely deleted or anonymised so that it can no longer be linked back to you. If you request deletion of your data before the retention period expires, 7g77 will delete what it is legally permitted to delete and explain clearly what must be retained and why.

09 Your Rights

As a 7g77 user, you have the following rights regarding your personal data. To exercise any of these rights, contact the 7g77 support team with your request and we will respond within a reasonable timeframe.

10 Children's Privacy

7g77 is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered an account on 7g77, please contact our support team immediately. We will investigate and close the account, returning any deposited funds to the payment source where possible.

7g77 uses age verification measures during registration and reserves the right to request proof of age at any time. Accounts that cannot confirm the account holder is 18 or older will be suspended until verification is completed.

11 Policy Updates

7g77 may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable law, or improvements to our data practices. When we make changes, the "Last Updated" date at the top of this page will be revised.

For significant changes that affect how your data is used, 7g77 will notify registered users via email or an in-platform notification before the changes take effect. For minor updates, the revised policy will simply be published on this page.

We recommend checking this page periodically. Your continued use of the 7g77 platform after any update to this policy constitutes your acceptance of the revised version.

12 Contact Us

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how 7g77 handles your personal information, please reach out to us. Our support team is available 24 hours a day, 7 days a week.

You can contact us via live chat directly on the 7g77 platform, or by email at the address listed in the footer of this page. For questions about your account terms, visit the Terms and Conditions page. For responsible gaming support, visit the Responsible Gaming page. For common questions, the FAQ page is a good starting point.